1. Acceptance of Terms & Eligibility
Foodzilla Fast Food website, digital menu, online ordering cart aur dining facilities ka upyog karke aap in Terms & Conditions se legally bind hone par consent dete hain. Yadi aap kisi bhi shart se asahmat hain to kripya hamari online services use na karein.
2. Table Booking, Holding Time & Cancellations
- Grace Period (15 Minutes): Table reservation time se maximum 15 minutes tak table hold ki jayegi. Yadi customer 15 minute ke andar arrive nahi hota hai to table queue me release ho sakti hai.
- Large Party & Birthday Bookings: 8 ya usse adhik guests ke event ke liye kam se kam 3 ghante pehle intimation dena zaroori hai.
- Order Cancellation: Fast food fresh prepare hota hai, isliye delivery order place hone ke 5 minutes ke baad order cancel nahi kiya ja sakega.
3. Pricing, GST & Payment Terms
- Website par show kiye gaye sabhi food items ke prices Indian Rupees (₹) me hain. Applicable government taxes (GST 5%) invoice me standard rules ke according add kiye jayenge.
- Hum Cash on Delivery (COD) aur Online UPI/QR payments dono accept karte hain. COD orders par delivery boy ko exact amount deliver hone par pay karna anivarya hai.
4. Delivery Timeline & Quality SLA
Average delivery time 30 se 45 minutes rehta hai. Nagaur me extreme weather, heavy rain ya traffic rush ke dauran delivery time thoda extend ho sakta hai jiski information WhatsApp par di jayegi.
5. Restaurant Code of Conduct & Governing Jurisdiction
Restaurant premises me ek peaceful, hygienic aur family-friendly atmosphere maintain karna zaroori hai. Kisi bhi legal dispute ya claim ke case me jurisdiction exclusively District Courts of Nagaur, Rajasthan ke under aayega.